Quote:
Originally Posted by stich86  after four days about great performace,
today i've got another time my duplicate address book (OS 4.5 on BB8310)..
all other times in the old BES server, this happenend cause to a restart of the server, now i haven't restarted this new one, but in the log of BES i've got in the CTRL logs this:
[30000] (08/29 11:46:05.849):{0x126C} 'BES01' agent 1 stopped. Exit code = 3221225477
[30000] (08/29 11:46:05.849):{0x126C} 'BES01' agent 1 started as process 3996
[30000] (08/29 11:46:06.115):{0x126C} 'BES01' agent 1: UDP log port is 4085
why the agent stopped and restarted automaticaly without any alert?!?
that's not good for me, also the ZCB logs are incomprehensible
EDIT: i think that we've to change our fuc*ed BB with Nokia Phone (our technical director uses a E71 with zimbra activesync and works like a charm) |
the controller services is there to make sure that the BES agent is running. if it is hung or dead, it will restart it. that being said, we need to track down why it went down. it could be a ZCB issue and it might not. please open a support incident with the controller logs and the BES agent logs for that time frame. Please do not delete any of the logs since we might need more info once we look at the first couple logs.