Quote:
Originally Posted by stich86  hi devs,
there will be in a shorter time a new version of connector?
i'm still experience some little bugs..
from last week, i've got some emails duplicated in the GAL without any reason  and enough when i need to active a new blackberry, i've to restart the bb controller to initialize the activation process (because BES cannot get the network messages from mailboxes)
thanks! |
a new connector should have been posted last night to fix the issues with the wrong mapi32.dll and the long email address problem. can you gather logs (ZCB and BES) around device activation and open a support case? the logs will be very telling as to what is going wrong. did you also go through the issues that I outlined in this post:
BES Device Activation Problems...and more.
not being able to activate could be a number of things....the user didn't start properly (logs will tell us that), the user didn't have an activation password (logs will tell us that), the BES services were not started in the right order, etc....