Quote:
Originally Posted by rduric  The same situation with the new ZCB Beta 3. I can activate a brand new user without restarting the BES controller service. But every time I had to remove a user (testing, device replacement) I still need to restart the controller to be able to activate. My impression is that removing a user in BES doesn't purge all data pertaining to this user and therefore you need to restart the BES controller. Does this make sense? |
hmmm...doesn't make sense. can you give a more detailed set of steps? who are you trying to activate when you remove a user? if the controller is running, then the user should be removed (unmounted) from the profile and there should be no issue. if you readd the removed user, their mailbox will be remounted but the mailbox will have to be initial synced which could take a bit of time. even during the initial sync process, you should still be able to activate a device against that user.
you might want to gather some logs (both BES and ZCB) around when this happens and open a support case. w/o those logs, i can't confidently tell you what is going wrong.