William could we get some logs?
Check ~/zimbra/zdesktop/log/zdesktop.out & mailbox.log snips for any info you want private/scrub them.
Public Options:
-Attach them to this thread.
-If it's really short (like the error is clear in 5 lines) just copy them into a post.
-Put in your wiki:
http://wiki.zimbra.com/index.php?title=jbww-Notes
-You could
zimbra private pastebin - collaborative debugging tool or any other filesharing program out there - yousendit or whatever FTP you may have.
If they need to be private:
-Private Message us a link.
-Email them to jjzhuang, dac, & mmorse at this domain.