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Originally Posted by y@w  Well.. whether or not this is causing the error you're seeing or not.. my guess is you'll need to bring over the zbd files that the Zimbra BES connector creates. By default they're in the same spot as the default Outlook zbd/pst files go for that user.
Has anyone else migrated their BES to new hardware? |
ZCB has a local cache of mailbox data in the .zdb files. This would include BES metadata that is required for it to remember the "state" of the messages on the device.
We don't currently support creating a mail profile on another machine and just pointing it to an old zdb file so you are going to have to delete and re-add all the users and have them reprovision their devices.