ZCS Administrator Guide 8.0
ZCS Administrator Guide 8.0
Open Source Edition


Managing ZCS Configuration > Configure Message Retention and Deletion Policies

Configure Message Retention and Deletion Policies
Retention and deletion policies can be configured as a global setting or as a COS setting. Users can select these policies to apply to their message folders in their account. They can also set up their own retention and deletion policies. Users enable a policy you set up or create their own policies from their folders’ Edit Properties dialog box.
System wide retention and deletion policies can be managed from the administration console.
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To configure global retention or deletion policies, go to the Configure>Global Settings>Retention Policy page.
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To configure retention or deletion policies by COS, go to the Configure>Class of Service><COS>, Retention Policy page. Make sure Enable COS-level policies instead of inheriting from the policy defined in Global Settings is enabled.
The retention policy is not automatically enforced on a folder. If users delete an item in a folder that has not met the threshold of the retention policy, the following message is displayed, You are deleting a message that is within its folder’s retention period. Do you wish to delete the message?
When the threshold for the deletion policy is reached, items are deleted from the account. They are not sent to the Trash folder. If the dumpster feature is enabled, they are sent to the dumpster, if it is not enabled, they are purged from the server.
How Lifetime and Retention/Deletion Policies Work Together
If the Email Message Lifetime is set to a value other than zero (0), this setting applies in addition to the disposal or retention policy values applied to a folder. For example:
Email Message Lifetime is set to 120 days
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