ZCS Multi-Server Installation Guide, Open Source Edition 6.0, Rev 11/2010

Post Installation Tasks

Defining Classes of Service

Provisioning Accounts

Once the Zimbra Collaboration Suite is installed, you can log on to the administration console and configure additional domains, create Classes of Service, and provision accounts. See the Zimbra Administrator’s Guide.

Defining Classes of Service

A default Class of Service (COS) is automatically created during the installation of Zimbra software. The COS controls mailbox quotas, message lifetime, password restrictions, attachment blocking and server pools. You can modify the default COS and create new COSs to assign to accounts according to your group management policies.

In an environment with multiple mailbox servers, COS is used to assign the new accounts to a mailbox server. The COS server pool tab lists the mailbox servers in your Zimbra environment. When you configure the COS, select which servers to add to the server pool. Within each pool of servers, a random algorithm assigns new mailboxes to any available server.

To create or modify a COS, from the administration console, click COS. If you have questions, refer to the Help.

Provisioning Accounts

You can configure one account at a time with the New Account Wizard or you can create many accounts at once using the Bulk Provisioning Wizard.

Configuring One Account

The administration console New Account Wizard steps you through the account information to be completed.

1.	From the administration console Navigation pane, click Accounts.

Note: Four accounts are listed: admin account, two spam training accounts, and a global Documents account. These accounts do not need any additional configuration.

2.	Click New. The first page of the New Account Wizard opens.

3.	Enter the account name to be used as the email address and the last name. This the only required information to create an account.

4.	You can click Finish at this point, and the account is configured with the default COS and global features.

To configure aliases, forwarding addresses, and specific features for this account, proceed through the dialog before you click Finish.

When the accounts are provisioned, these accounts can immediately start to send and receive emails.

Configuring Many Accounts at Once

You can provision up to 500 accounts on once using the Bulk Account Wizard from the administration console. The wizard takes you through the steps to upload a .csv file with the account information and then provisions the user accounts. These accounts are configured with a user name, display name and password (optional). The accounts are automatically assigned the domain default COS.

Refer to the administration guide to learn more about provisioning accounts.

Import the Content of Users’ Mailboxes

Zimbra’s migration and import tools can be used to move users’ email messages, calendars, and contacts from their old email servers to their accounts on the Zimbra server. When the user’s files are imported, the folder hierarchy is maintained. These tools can be accessed from the administration console Download page and instruction guides are available from the Administration Console Help Desk.

ZCS Multi-Server Installation Guide, Open Source Edition 6.0, Rev 11/2010