The Zimbra™ Collaboration Suite (ZCS) Import Wizard for Outlook lets users import the contents of a .pst file from a Microsoft
® Outlook
® 2003 or Outlook 2007 mailbox to accounts on the Zimbra server.
The Import Wizard imports email messages, attachments, contacts, calendars, tasks, and personal distribution lists. When the files are imported, the Outlook folder hierarchy is maintained. If categories have been assigned to messages and contacts, these are converted to tags in the user’s Zimbra mailbox.
The ZCS Import Wizard for Outlook and user import instructions can be downloaded from the Administration Console>Downloads area. You should download these files to an internal directory that users can access. Users then can download the ZCS Import Wizard for Outlook file to their computers and run the executable.
The ZCS Import Wizard for Outlook asks for server information, user information, and import options. The following is a general overview of the steps.
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Import Destination. Users enter information about the Zimbra server that will receive their .pst files. This is information you must provide to users, including:
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Hostname. Zimbra server domain name (DNS)
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Port. Which server port to use. For non secured connections, the default is 80. For secured connection, the default is 443. Your configuration can be different.
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Whether to check Use Secure Connection (SSL). This box is checked to establish a secure connection to that port.
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Import PST. Users browse to locate the .pst file to be imported.
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Import Items. Users select which items in the .pst file to import, and select calendar options. The item options are as follows:
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Import Items. Users select whether or not to import Mail, Contacts, Tasks, and Calendar Items.
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Convert meetings. This converts meetings organized under the old user address to their new email address. Users must provide their old address in the field provided.
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Migrate private appointments. This migrates any private appointments. The ZCS server does not support private appointments; if a user chooses to migrate their private appointments, these appointments will become public.
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Import Options. Users set import options for which messages to import. The import options are as follows:
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Folder options. Users select whether to import their Junk-Mail folder and Deleted Items folder
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Progress Logs. Users select whether to ignore previously imported items. If they do not check this box, they will have duplicates of any previously imported items in their ZCS account.
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Date Filter. Users select whether to import items received after a date that they provide. If users do not select to filter items by date, all items will be imported.
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Import Message without Body enables messages that do not include the body of the message to be imported. If users configured their IMAP to download only the header and to ask before downloading the body, this option will import any emails that they have not downloaded the body to yet. If they do not check Import Message without Body, messages with only the header information are not imported.
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By default, messages larger than 10 MB will not be imported. The message size includes the message and attachments. If the message is larger than 10 MB, a warning is logged to Import Wizard log file. If three consecutive errors are logged, the import will be halted.
Any errors or warnings in the import process are displayed on the Import Completed dialog. Users should review items that are listed on this page. If issues need to be investigated, users can click the
Log File button on this dialog and search the log for details.
Important: If the user has checked Delete all log files on the completion page, the log file is no longer available will not be available when the ZCS Migration Wizard is closed.
If a .pst file is run through the Import Wizard more than once, users should check
Ignore previously imported items on the Import Options dialog so that messages and contacts that have been imported are not imported again.
If the user has a small number of .pst files to import, they can import them on their own. For users that have a large number of .pst files to import, you can import the .pst files for them using the Windows CLI utility.
Users can import more than one .pst file by clicking Import Another in the Import Completed dialog. If they want to import more .pst files at a later time, they can run the ZCS Import Wizard for any additional files. Each .pst file will be merged with their previously imported .pst files.
When additional .pst files are imported, the imported items are merged with the previously imported items (e.g. Any mail from the additional .pst file will be added to the Zimbra Inbox folder, where mail from previously imported .pst files has been stored).
The XML file must contain five elements inside of the XML root element, ZCSImport:
Server,
Account,
Data,
Options, and
Import. Each element, except for the
Import element, should have a name attribute. These name attributes will be used in the
Import element to distinguish between elements that have been used more than once.
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Server. This element contains information about the Zimbra server that will receive the .pst files.
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serverName. The value of this element is the name of the Zimbra server.
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port. The value of this element is the server port to use. The default is 443.
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sslEnabled. The value of this element indicates whether to use an secure connection (SSL). A value of 0 indicates that SSL will not be used. A value of 1 indicates that SSL will be used. The default value is 1.
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Account. This element contains login information for the specified account. There can be more than one Account element. You will specify in the Import element whether the account should be the import target or the authentication account.
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userName. The value of this element is the Zimbra user account in the form of user@domain.com.
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password (optional). The value of this element is the password for the user specified in the userName element. If the password element is not included, you will be prompted for the password at the time of import. In order to import a user’s documents without their password, create an additional Account element for an administrator’s Zimbra account, and specify the administrator’s account as the authAccount in the Import element.
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organizerEmail (optional). The value of this element is the old account of the user in the form of user@domain.com. When included, this element indicates that meetings organized with the target user’s old account will be converted to their new account.
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Data. This element contains information indicating which .pst files will be imported. There can be more than one Data element.
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PST. The value of this element is a single .pst path. Use this element for each .pst file to import.
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Options. This element contains information indicating the import settings for the .pst files being imported. There can be more than one Options element.
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importDeletedItems. The value of this element indicates whether to import items in the target user’s Deleted Items (trash) folder. A value of 0 indicates that deleted items will not be imported. A value of 1 indicates that deleted items will be imported. The default value is 1.
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importJunk. The value of this element indicates whether to import items in the target user’s Junk-Mail folder. A value of 0 indicates that junk mail will not be imported. A value of 1 indicates that will be imported. The default value is 1.
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importPrivateAppts. The value of this element indicates whether to import the target user’s private appointments. Zimbra does not support private appointments, so any private appointments that are imported will become public. A value of 0 indicates that private appointments will not be imported. A value of 1 indicates that private appointments will be imported. The default value is 1.
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importPartialMails. The value of this element indicates whether to import messages without a body. Users who have configured their IMAP to download only message headers will be affected by this element. A value of 0 indicates that messages without a body will not be imported. A value of 1 indicates that messages without a body will be imported. The default value is 1.
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ignorePreviouslyImported. The value of this element indicates whether to ignore previously imported items. A value of 0 indicates that previously items will be imported again. A value of 1 indicates that previously imported items will be ignored. The default value is 1.
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startDate (optional). The value of this element specifies what date to begin importing messages. The date should be in the form of MM/DD/YYYY. If this element is not present, all messages will be imported.
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ADLookup (optional). This element contains for the Active Directory server. If this element is not present, automatic ADLookups will be attempted to resolve Exchange addresses. If the automatic ADLookups fail, the Exchange addresses will not be resolved and some of the imported emails will have blank To and From fields.
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ADServer. The value of this element is the name of the Active Directory server.
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ADUser. The value of this element is the user’s Active Directory user name.
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ADPassword. The value of this element is the user’s Active Directory password. If this element is not present, and the ADuser value is different than the currently logged on user, an error is logged and the ZCS Import Wizard will quit.
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InvalidSSLOk. The value of this element indicates whether to continue in the case of an invalid SSL certificate. A value of 0 indicates not to continue. A value of 1 indicates to continue. The default value is 0.
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IgnoreCoreDump. This value of this element indicates whether to continue without the ability to generate a core dump in the case of unexpected errors. A value of 0 indicates not to continue. A value of 1 indicates to continue. The default value is 0.
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Import. This element specifies with its attributes which of the above elements to use. There can be more than one Import element. The following items are attributes of the Import element.
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Server. This attribute specifies the name of the Server element to use.
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TargetAccount. This attribute specifies the name of the Account element containing the account to import the .pst files to. You can specify multiple TargetAccount attributes.
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AuthAccount (optional). This attribute specifies the name of the Account element used to log in to the Zimbra server. If this attribute is not present, the TargetAccount attribute will be used to log in to the Zimbra server. If you are specifying more than one TargetAccount, the AuthAccount should contain an account with administrator access.
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AdminPort. This attribute specifies the port to use when using the account specified in the AuthAccount element. This attribute must be present if the AuthAccount is present.
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AdminSSLEnabled (optional). This attribute indicates whether to use a secure connection (SSL) when using the account specified in the AuthAccount element. A value of 0 indicates not to use SSL. A value of 1 indicates to use SSL. The default value is 1.
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Data. This attribute specifies the name of the Data element containing the .pst files to import. You can specify multiple Data attributes.
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Options. This attribute specifies the name of the Options element containing the import options to use.
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When you have created the XML file with your import settings, save it to the same location as the ZCS Import Wizard. In order to use this XML file to import multiple .pst files, use the following steps:
The ZCS Import Wizard will begin to import the .pst files according to the settings in your XML file. If you have not specified passwords in your XML file, you will be prompted for them during the import process.
Copyright © 2007 Zimbra Inc.
