When an account is provisioned, you create the mailbox, assign the email address, and enable Zimbra applications and features. You also set general preferences, the policy for password usage, and select a theme as the initial appearance of Zimbra Web Client.
This chapter describes the features and user preferences that can be configured for an account either from the assigned COS or in individual accounts.
The default settings for accounts can be configured either by Class of Service (COS) or by individual accounts. Configuring the COS and assigning a COS to accounts lets you configure account features and restrictions for groups of accounts. Individual accounts can be configured differently and any changes you make override the COS setting. When you update the COS, the changes are not reflected in accounts that have COS overrides.
Zimbra email messaging is a full-featured email application that includes advanced message search capabilities, mail sorted by conversations, tags, user-defined folders, user-defined filters, and more. You configure which email messaging features are enabled.
Messaging features that can be enabled are listed below; the third column is the tab where the feature can be enabled. Many of these features can than be managed from the users’ account Options tabs.
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Messages can be displayed as grouped conversations or as a message list. Conversations group messages by subject. If this feature is turned on, conversation view is the default. Users can change the default from their account Options tab.
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Users can compose email messages with an HTML editor. They can specify their default font settings for HTML compose in their account Options tab.
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Number of days a message can remain in any folder before it is automatically purged. The default is 0; email messages are not deleted.
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Number of days a message remains in the Trash folder before it is automatically purged. The default is 30 days.
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Number of days a message can remain in the Junk folder before it is automatically purged. The default is 30 days.
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Allow the user to specify a forwarding address
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Users can create a forwarding address for their mail. You can specify the default forwarding address that the user can use. Users can change the address from their account Options tab.
You can also specify forwarding addresses that are hidden from the user. A copy of each message sent to the account is immediately forwarded to the designated forwarding address.
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Forwarding tab in Accounts
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Allows users to set up an away- message and turn it on or off from their account Option tab.
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Allows users the option to specify an address where to be notified of new mail to their ZWC account. They can turn this feature on or off and designate an address from their account Options tab.
An email with information about the email’s subject, sender address and recipient address is sent to the address.
Note: See "zmprov (Provisioning)” in Appendix A CLI commands for information about how to change the email template.
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Preferences tab in Accounts
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The name and address configured for the account creates the default mail identity. When Mail Identities is enabled, users can create additional mail identities to manage different roles. Each identity includes a name and email address. Users can set up mail identities from their account Option tab.
Note: To let users create email addresses for mail identities, on the Preferences tab, check Allow sending email from any address. If this is not enabled, users can only select from email addresses or aliases that you have configured.
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Users can build a complex search by date, domain, status, tags, size, attachment, Zimlets, and folders.
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Users can save a search that they have previously executed or built.
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Users can set up to retrieve their POP accounts’ email messages directly from their ZWC account. They can also create a mail identity for the POP account. Users can set these up from their account Options tab.
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You can create an aliases for the account. Users cannot change this.
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Users can define a set of rules and corresponding actions to apply to incoming mail. When an incoming email message matches the conditions of a filter rule, the corresponding actions associated with that rule are applied. Users set up these rules from their account Options tab.
Note: Beginning with 4.5.7, ZCS the Account mail filter quota is 21K. This quota cannot be configured. If users create filters or edit existing filters that cause their mail filter size to reach 21K, an error is displayed and the changes cannot be saved. In this case, existing filters will continue to work. Users can delete filters to maintain their quota.
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Users can create labels and assign them to messages, contacts, and Documents pages.
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Users can use keyboard shortcuts within their mailbox, and they can create their own shortcut key combinations for mail folders, searches, and tags from their account Options tab.
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Users can access the company directory to find names for their email messages.
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When this is enabled, users enter a few letters in their compose header and names listed in the GAL are displayed. Users can turn this feature on or off from their account Options tab.
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Users can use third party mail applications, such as Thunderbird or Outlook, to access their mailbox using the IMAP protocol.
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Users can use third party mail applications, such as Thunderbird or Outlook, to access their mailbox using the POP protocol. When they retrieve their POP email messages, the messages and attachments are saved on the Zimbra server
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The default behavior for many of these preferences can be set from either the COS or the Accounts Preferences tab. Users can modify the following mail preferences from their account Options Mail tab.
Zimbra Address Book allows users to create multiple contact lists and add contact names automatically when mail is received or sent. By default, a Contacts list and an Emailed Contacts list are created in Address Book. Users can import contacts into their Address Book.
Users can modify the following Address Book preferences from their account Options Address Book tab. The default behavior can be set from the COS or Accounts Preferences tab.
Zimbra Calendar lets users schedule appointments and meetings, establish recurring activities, create multiple calendars, share calendars with others, and delegate manager access to their calendars. They can subscribe to external calendars and view their calendar information from Zimbra Web Client.
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A calendar and scheduling tool to let users maintain their calendar, schedule meetings, delegate access to their calendar, create multiple personal calendars, and more.
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Beginning with 4.5.7, a drop-down list displays the time zones to use when creating a meeting. Note that the time zone selected in Preferences does not impact the times shown in the Advanced Web Client calendar view. This is based on the time zone of the user’s PC.
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Users can modify the following Calendar preferences from their account Options Calendar tab. The default behavior can be set from the COS or Accounts Preferences tab.
When this feature is enabled, users have one Documents Notebook folder by default and can create additional notebooks. Zimbra Documents provides a web-based WYSIWG tool for editing documents and other content. Users have the ability to embed rich content into an editable document from within a Web browser.
You can also create a specific domain Documents account from the administration console. This Documents notebook can be shared with users on the domain, users on all ZCS domains in your environment, as well as individuals and groups. See Managing ZCS Configurations,
"Documents” .
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Users can create and organize web documents from the Zimbra Web Client. One Documents Notebook is created for each account. Users can create additional notebooks and pages.
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You can specify mailbox quotas and the number of contacts allowed for each account through the Zimbra administration console. These limits can be set from the COS or the Account Preferences tab.
Account quota is the amount of space in megabytes that an account can use. The quota includes email messages, Calendar meeting information, and Documents pages. When the quota is reached, all email messages are rejected and users cannot add to their Calendars or Documents. You can view mailbox quotas from the administration console, Monitoring, Server Statistics.
The default quota is 0, which means that accounts have unlimited storage space. Users are not notified when they reach their maximum mailbox size, but they can see their usage against their quota from the Zimbra Web Client.
The address book size limit field sets the maximum number of contacts a user can have across all of their address books. When the number is reached, users cannot add new contacts.
You can specify a policy that sets the maximum number of failed login attempts before the account is locked out for the specified lockout time. This type of policy is used to prevent password attacks.
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When this box is checked, the "failed login lockout” feature is enabled and you can configure the following settings.
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Number of consecutive failed logins allowed
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The number of failed login attempts before the account is locked out. The default is 10 attempts. If this is set to 0, an unlimited number of failed log in attempts is allowed. This means the account is never locked out.
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The amount of time in seconds, minutes, hours, or days the account is locked out. If this is set to 0, the account is locked out until the correct password is entered, or the administrator manually changes the account status and creates a new password. The default is 1 hour.
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Time window in which the failed logins must occur within to lock the account
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The duration of time in seconds, minutes, hours, or days after which the number of consecutive failed login attempts is cleared from the log. The default is 0, the user can continue attempts to authenticate, no matter how many consecutive failed login attempts have occurred.
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Auth token lifetime sets a browser cookie that contains the auth token. User can open ZWC without having to log on again until the auth token expires. The default is 2 days.
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Session idle lifetime sets how long a user session remains active, if no activity occurs. Activity includes any clickable mouse action, such as viewing contents of a folder or clicking a button. The default is 2 days.
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The appearance of the Zimbra Web Client user interface can be changed. A number of Zimbra themes are included with ZCS, and you can create others. You can select a theme to be the default and the themes that users can select from to customize their user experience.
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Limit users to one theme. On the Features tab, remove the check mark from Change UI Themes. The ZWC theme is the theme listed in Current UI theme field on the Themes tab.
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You can add new Zimlets from the administration console and set access privileges from the COS and the Account Zimlets tab. Zimlets that are deployed are listed on the Zimlets tab. To disable access to a Zimlet, you can remove Zimlets from the Zimlets tab's Available Zimlets list.
ZCS includes pre configured Zimlets that enhance the user experience while working in the Zimbra Web Client. These Zimlets are already deployed and made available from the COS.
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com_zimbra_date. When users click on a date either in the email or on the mini-calendar, their calendar schedule for that date displays.
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com_zimbra_email. Users can see complete contact information if it is available in their address books.
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com_zimbra_url. Users can see a thumbnail of the website that is listed in an email message if it is available. They see the screen below if it is not available..
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com_zimbra_phone. Users can click on a phone number that displays in any of the application pages to quickly call that number if they have the installed a VOIP software application such as Skype or Cisco VOIP. When they click on the phone number, the VOIP application is launched.
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Copyright © 2007 Zimbra Inc.
