Table of Contents Legal Notices Introduction Intended Audience Zimbra Collaboration Suite License Available Documentation Support for Recommended Third-Party Components Support and Contact Information Product Overview Core Functionality Zimbra Components System Architecture Zimbra Packages Backup Process Overview Zimbra System Directory Tree Example of a Typical Multi-Server Configuration Zimbra Mailbox Server Zimbra Licenses Incoming Mail Routing Disk Layout Message Store Data Store Index Store Backup Redo Log Log Zimbra Directory Service Directory Services Overview LDAP Hierarchy Zimbra Schema Account Authentication Internal Authentication Mechanism External LDAP and External Active Directory Authentication Mechanism Custom Authentication - zimbraCustomAuth Kerberos5 Authentication Mechanism Zimbra Objects Company Directory/GAL Flushing LDAP Cache Themes and Locales Accounts, COS, Domains, and Servers Global Configuration Zimbra MTA Zimbra MTA Deployment Postfix Configuration Files MTA Functionality SMTP Authentication SMTP Restrictions Relay Host Settings MTA-LDAP Integration Account Quota and the MTA MTA and Amavisd-New Integration Anti-Virus Protection Anti-Spam Protection Receiving and Sending Mail through Zimbra MTA Zimbra MTA Message Queues Working with Zimbra Proxy Zimbra Proxy Components Zimbra Proxy Architecture and Flow Customizing Zimbra Proxy Configuration Zimbra IMAP/POP Proxy Zimbra Proxy Ports for POP/IMAP Setting up IMAP/POP Proxy after HTTP Proxy Configuring ZCS HTTP Proxy Setting up HTTP Proxy after IMAP/POP Proxy is set up Configuring Zimbra Proxy for Kerberos Authentication Managing Legal Requests for Information Legal Intercept for Law Enforcement Legal Intercept attributes Configuration Create Mailbox Snapshots for Legal Discovery Using the Administration Console Logging In Changing Administrator Passwords About the Administration Console Managing Tasks from the Administration Console Tasks Not Available from Administration UI Creating Message of the Day for Administrators Delegated Administration Delegated Administration Terminology How Delegated Administration Rights are Granted Selecting Target Types Rights Implementing Delegated Administration Creating Administrator Groups and Administrators Configure Grants on Administrator Accounts or Admin Groups Granting ACLs to a Target Revoking Rights Viewing Rights Granted to Administrators Predefined Delegated Administrator Role Domain Administration Group Distribution List Administration Group. Specific Access Rights Managing ZCS Configuration Managing Global Configurations General Global Settings Global Settings to Block Mail Attachments Global MTA Settings Global IMAP and POP Settings Anti-spam Settings Anti-virus Settings Zimbra Free/Busy Interoperability Backup/Restore Customizing Themes Global HSM License Information Managing Domains General Information Global Address List (GAL) Mode Authentication Modes Virtual Hosts Documents Free/Busy Interoperability Zimlets on the Domain Customizing Themes for Domains Setting Account Limits Renaming a Domain Managing Servers General Server Settings Services Settings MTA Server Settings IMAP and POP Server Settings Volume Settings Backup and Restore - selecting the backup mode Managing Other Functions Zimlets Admin Extensions Managing User Accounts Setting up and Configuring Accounts Configuring One Account Configuring Many Accounts at Once Manage Aliases Class of Service Changing Passwords Directing Users to Your Change Password Page View an Account’s Mailbox Reindexing a Mailbox Changing an Account’s Status Deleting an Account Moving a Mailbox Managing Distribution Lists Using Distribution Lists for Group Sharing Managing Resources Searching for Addresses Customizing Accounts, Setting General Preferences and Password Rules Zimbra Web Client Versions Zimbra Messaging and Collaboration Applications Email messaging Address Book Calendar Tasks Documents Briefcase Instant Messaging (Beta) Other Configuration Settings for Accounts Enabling Sharing Disabling Preferences Setting Account Quotas Setting Password Policy Setting Failed Login Policy Setting Session Timeout Policy Setting Email Retention Policy Setting Attachment Viewing Options Zimbra Web Client UI Themes Zimbra Mobile Configuring Zimlets for Accounts Other Account Configuration Preferences Zimbra Mobile Setting Up Mobile Devices Setting up Mobile Device Security Policies Setting Mobile Device Policies Attributes Users’ Mobile Device Self Care Features Working with Zimlets Setting Up Zimlets in ZCS Managing Zimlets from the Administration Console Managing Zimlets from the Command Line Viewing Zimlet List Configuring a Zimlet Upgrading a Zimlet Disabling or Removing a Zimlet Zimlets enabled by default in ZCS The Zimlets Gallery Monitoring Zimbra Servers Zimbra Logger Reviewing Server Status Server Performance Statistics Generating Daily Mail Reports Monitoring Disk Space Monitoring Servers Advanced Server Statistics Monitoring Mail Queues Flushing the Queues Monitoring Mailbox Quotas Monitoring Authentication Failures Log Files Syslog Using log4j to Configure Logging Logging Levels Reviewing mailbox.log Records Reading a Message Header SNMP SNMP Monitoring Tools SNMP Configuration Errors Generating SNMP Traps Checking MySQL Backup and Restore Zimbra Backup Methods Standard Backup Method Auto-Grouped Backup Method Directory Structure for Backup Files Backup and Restore Using the Administration Console Standard Backup Method Auto-grouped Backup Method Configure Backup from the Admin Console Backup and Restore Using the Command Line Interface Backing up using the Standard Method Scheduling Backups Full Backup Process Incremental Backup Process Finding Specific Backups Aborting Full Backup In Progress Backing up using the Auto-Grouped Method Configure Auto-Grouped Backup from the CLI Scheduling Backups Backup Options Restoring Data Restore Process Stopping a Restore Process Offline Restore Process Restoring Individual Accounts on a Live System Selectively Restore Items Restoring the LDAP Server Disaster Recovery for Specific Situations General Steps for Disaster Recovery Crash Recovery Server Startup Restore the Zimbra Collaboration Suite Servers Preparing the New Server Restoring from Different Failure Scenarios Changing Local Configuration Files after Restoring Zimbra Using snapshots to backup and restore Zimbra Archiving and Discovery How Archiving Works How Discovery Works Installing zimbra-archiving in a Single-Server Environment Installing zimbra-archiving in a Multi-Server Environment Enable archiving on each MTA Creating Dedicated Archive COS in a Multi-Server Environment Using the Administration Console Using CLI Archiving Attribute Attributes configured on users’ account Archive Account Name Templates Creating Archive Mailboxes Create an archive mailbox and assign a COS Create an archive mailbox with no COS or password Enable archive forwarding to a third-party archiving server Searching Across Mailboxes Cross Mailbox Search from the Administration Console Search using the Command Line Interface Changing ZWC Theme Colors and Logo Customizing Base Theme Colors Replacing the ZWC Logo Using Command Line Interface to Add Your Logos Examples Changing Theme Colors and Logo from Administration Console Changing Base Theme Colors Adding Your Logo More Documentation Appendix A Command-Line Utilities General Tool Information Zimbra CLI Commands Appendix B ZCS Crontab Jobs How to read the crontab ZCS Cron Jobs Jobs for crontab.store Jobs for crontab.logger Jobs for crontab.mta Single Server Crontab -l Example Appendix C The zmlocalconfig Settings Appendix Glossary