ZCS Administrator Guide 8.0
ZCS Administrator Guide 8.0
Network Edition


Using the Voice Service > Creating the Voice/Chat Service

Creating the Voice/Chat Service
When creating the voice/chat service in ZCS, you are enabling the bridge between ZCS and a third-party UC server. You create a service for a domain, Class of Service (COS), or user.
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In the ZCS administrator console, go to the Home>Configure>Voice/Chat Service page.
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Add a Display name for the domain, COS, or user you are creating.
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Configure Presence (Cisco only)
If configuring Presence, you must generate a Presence Session ID.
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Go to Configure>Voice/Chat Service page.
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Click the gear icon drop down menu and select Generate Session ID from the menu.
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Enter the Presence User Name and Presence Password, which are the credentials for the presence server to authenticate the voice connection between ZCS and the UC server. This allows ZCS to retrieve presence information for users.
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Click OK. A presence session ID is generated and displays as the Presence Session ID.
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