ZCS Connector for Apple iSync, 6.0

General Usage Notes

n	The information being synchronized is compared and conflicts are found, the Conflict Resolver pane displays the number of items in conflict and lets you review and select which version is correct.

n	If the server is down or your Mac is turned off, the scheduled sync does not happen. The data will sync on the next scheduled time.

n	If you choose a specific time to sync instead the manual sync, the syncs are scheduled to happen as follows:

•	Every 1, 5, or 30 minutes

•	Every hour — For example 5:01

•	Every day — 1 a.m.

•	Every week — Monday, the hour and minutes are wild carded.

n

Zimbra accounts can have multiple address books. On the Mac, only one Apple Address Book is available. When performing an initial sync, every address book in a Zimbra account is synced to the Apple Address Book. When new contacts are added to the Apple Address Book and synced back to the Zimbra server, the new contacts are added to the Zimbra Contacts address book.

n	Zimbra tags are ignored in the Address Book.

n	If a meeting is modified in iCal to change attendees, this information is synced on the Zimbra server. Attendees are not automatically notified.

n	If the Zimbra Connector for Apple iSync is not able to create a sync session, a message is displayed. You will need to restart the SyncService’s engine. This problem is due to a bug in Apple’s iSync and we are working with Apple to resolve this issue.

You can restart the SyncService’s engine in one of three ways:

•	Reboot the machine.

•	Log out and log back in.

•	Restart the SyncService processes

1.	Shutdown iCal, Address Book, System Preferences, and Entourage.

2.	Go to Macintosh HD - Applications - Utilities.

3.	Start up Terminal.

4.	Type killall SyncServer syncuid.

5.	Go to the Preferences>Other>Zimbra, Sync tab and click Sync Now.

--------------------------------------------------------------------------------

Copyright 2005-2010 Zimbra. All rights reserved.

No part of this document may be reproduced, in whole or in part, without the express written permission of Zimbra.

12/18/2009 6.0

Rev 3 2/1/2010

 

ZCS Connector for Apple iSync, 6.0