ZCS Administrator's Guide Network Edition 6.0.8
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Managing Zimbra Mobile : Changing Mobile Device Password Policy

Changing Mobile Device Password Policy
Once a mobile device is locked by the ZCS Zimbra Appliance mobile password policy, in order to remove the PIN requirement on the device, the device sync relationship with the server must be deleted and then the PIN requirement for the device must be turned off. After the PIN requirement is turned off, the user re syncs the device to the account.
ZCS 6.0.5 and later - To disable the password policy
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Once the password policy has been turned off, users must resync their devices to their ZWC account as follows:
If the device is a WM6 device, the user syncs to the account. After the sync has completed, instruct the user to go to the Lock setting on the device and turn off the device PIN.
If the device is an iPhone/iPod Touch 3.0 or above, the user syncs to the account. After the sync, instruct the user to go to the Settings>General properties and turn off Passcode Lock.
Note: If the iPhone/iPod Touch is prior to 3.0, there is an Apple software bug that prevents downloading new device policies to take effect. The user must delete the ZCS account from the iPhone/iPod Touch, turn the PIN off, and then re-setup sync with the ZCS. Because the password requirement was turned off, a PIN is not asked for.
ZCS 6.0.0 (GA) - to 6.0.4 - To disable the password policy
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Click View Mail for the account to log into the user’s ZWC account, or ask the user to log into his ZWC account.
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Select Preferences>Mobile Devices.
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If the device is a WM6 device, have the user sync to the account. After the sync has completed, instruct the user to go to the Lock setting on the device and turn off the device PIN.
If the device is an iPhone/iPod Touch 3.0 or above, have the user sync to the account. After the sync, instruct the user to go to the Settings>General properties and turn off Passcode Lock.
Note: If the iPhone/iPod Touch is prior to 3.0, an Apple software bug that prevents downloading new device policies to take effect. The user must delete the ZCS account from the iPhone/iPod Touch, turn the PIN off, and then re-setup sync with the ZCS. Because the password requirement was turned off, a PIN is not asked for.
 

Managing Zimbra Mobile : Changing Mobile Device Password Policy

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ZCS Administrator's Guide Network Edition 6.0.8
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