Setting up POP/IMAP accounts, including Microsoft Exchange IMAP

To set up the account you need your information about your account settings, including incoming and outgoing mail server details. Your system administrator or Internet Service Provider can give you this information.

You can include all messages in your mailbox or you can specify that only messages in your Inbox are synchronized.

To set up your account

Before you begin, make sure you are connected to the Internet.

  1. Open Zimbra Desktop and in the right top corner, click Account Setup. If you already have an account on Desktop, click Set Up Another Account.

  2. Select the type of account to set up, either Microsoft Exchange IMAP, IMAP, or POP. Enter the following information.

  1. In the Synchronization Settings  section,

If you select manually, you must click Send/Receive  on the Zimbra Desktop toolbar to synchronize your account with the Zimbra server.

If you select too short of time, such as 1 minute, your computer’s performance could be impacted.

You can change this setting any time by clicking Setup and selecting the account and modifying the setting.

  1. When you are finished, click Test and Save.

Zimbra Desktop validates your account information. If your account is successfully validated, you see the Service Created dialog. If your account is not successfully validated, you are returned to the Account Setup dialog so you can review you input and correct the information.

  1. Click Launch Zimbra Desktop to open Zimbra Desktop. You can work in Zimbra Desktop as your account is being synchronized.